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FAQ

Frequently asked questions

Answers about the Closva M&A workspace, the buy side, ClosvAI, integrations, the data room, data storage and security, and pricing.

About Closva

What is Closva?

Closva is an AI-powered dealflow platform for M&A advisers, in-house M&A and corporate development teams, and business buyers. It is AI native, built from the ground up with no legacy software, and brings documents, people and buyers into one process, from the first files to closing.

Who is Closva for?

On the sell side, M&A advisers, business brokers, in-house M&A and corporate development teams, and the owners they work with. On the buy side, investors and acquirers assessing acquisitions and minority investments.

Who is behind Closva?

Closva is operated by Closva AS, a Norwegian company with organisation number 936 629 466.

Is Closva a broker?

No. Closva provides the platform and the workflow. It is not a broker, agent, financial institution or party to a transaction between users.

The M&A workspace, AI and integrations

Does AI run the deal for us?

No. Closva helps prepare, reconcile and draft the work. Your team reviews the figures, applies its judgement and approves what is shared.

Which files can we bring?

Annual and management accounts, budgets, forecasts and customer revenue, contracts, cap tables, leases, earlier memoranda, notes and scanned files, in formats such as PDF, XLSX, DOCX, PPTX and CSV.

What does Closva produce?

Blind, short and detailed teasers and an information memorandum, with evidence linked to the sources, as editable PowerPoint and PDF. AI preparation also gives each document a summary, potential red flags and follow-up questions.

Can we use our own templates and brand?

Yes. Teasers and the information memorandum use your organisation's brand template, and they stay editable as PowerPoint for your team.

Can outside advisers work in the same workspace?

Yes. You can invite advisers, lawyers and accountants to work with you, while your team keeps control of approvals and what is shared.

Do we need OneDrive or Google Drive to use Closva?

No. Upload documents straight to Closva by dragging them in or picking them from your computer. Use Closva for everything, connect the tools you already use, or both at the same time: OneDrive, SharePoint, Google Drive and Dropbox all connect.

Does Closva work with Outlook and Gmail?

Yes. With Microsoft Outlook and Gmail in Google Workspace, you bring deal emails and attachments into the right deal, with attachments going straight to the data room, and send emails to buyers and advisers from your own mailbox through Closva. All correspondence is tracked in one place.

Can we connect our own AI assistant?

Yes. Work with ClosvAI, the AI built into Closva, or connect Claude, ChatGPT, Gemini, Copilot, Mistral and other MCP assistants through the Closva MCP server, with the same permissions and audit trail as in Closva. Anything that changes a deal waits for your confirmation, and what an external assistant processes falls under your agreement with its provider. Your assistant keeps the context it has built up over time, so you never start from scratch.

Data room, privacy and security

Who decides what buyers can see?

You do. You approve access per folder and file, keep each buyer group separate and decide when documents are released. Signing an NDA does not open the data room on its own.

Is there a record of what has been shared?

Yes. Closva keeps a complete audit trail of releases, openings and changes, so your team can trace who did what, and when.

Where is our data stored?

All data is stored securely in Amazon Web Services (AWS) data centres in the EU (Stockholm). It is encrypted in transit (TLS) and at rest, and regular encrypted backups are also kept in the EU.

Does the AI train on our data?

No. ClosvAI runs in a closed environment on a server in Sweden, inside the EU, and your data is never used to train ClosvAI or any other model. The AI works with the same permissions as the person who asks, and every AI action is logged in the audit trail.

Can we sign a data processing agreement?

Yes. Closva complies with the GDPR, and we sign a data processing agreement (DPA) with customers.

How do users sign in?

With a Closva username, password and two-factor verification, or with single sign-on through Microsoft Entra ID or Google Workspace. SCIM keeps your users up to date automatically.

How is personal data handled?

Closva AS is the controller for personal data collected through the website and Closva tools. Our privacy policy explains what we collect, why, which vendors we use and how long data is kept. Privacy requests can be sent to deal@closva.com.

Which vendors does Closva use?

Vendors such as Vercel, Supabase, Resend, OpenAI and Google Analytics where enabled, for hosting, database, email, report generation and analytics. Deal data in Closva is stored in AWS data centres in the EU (Stockholm), and ClosvAI runs in a closed environment on a server in Sweden. The privacy policy has the details.

Buy side

What does Closva offer investors and acquirers?

A private buy-side workspace to assess acquisitions and minority investments: a pipeline of opportunities by phase, documents from the target, AI findings and an investment memo.

Can the target company see our analysis?

No. You can invite the target as a contributor to share documents and answer requests, but your findings and investment memo stay private to your internal investment team.

How do we record an investment decision?

Track findings in a register with priority, status and owner, then draft the investment memo with AI. When you record a Proceed, Wait or Decline decision, Closva saves a copy of the memo and the findings.

Pricing and getting started

What does Closva cost?

There is no fixed price list. We tailor pricing to each company and how it uses Closva, based on your team, your deal volume, the products you need and the support you want.

How do we get started?

Book a demo. Bring an example transaction and we will walk through the workspace, your templates and the right setup with you. We can meet in person in Oslo or online with Google Meet.

Can we meet in person?

Yes. We can meet in person in Oslo, for example at our headquarters at Apotekergata 10, or online, with a Google Meet invitation from us. Book a time, and we will get in touch to agree which suits you.

Which languages is Closva available in?

The website is available in English, Norwegian, Swedish, Danish and Spanish. Meetings are held in English or Norwegian.

Still have a question?

Send us a message or book a meeting with the team. We can meet in person in Oslo or online with Google Meet.

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